Privacy Policy

Welcome to the Privacy Policy for Choicejourney. This document explains how we collect, use, disclose, and store personal information in Australia. We aim to handle information in a responsible manner consistent with the Australian Privacy Principles (APPs). By engaging our website or services, you acknowledge that you have read this policy. If you have any questions, please contact us using the details provided below.

Information we may collect includes identifying details (such as name and contact information), vehicle data (model, year, engine, modifications), booking preferences, and communications you send to us. We may also collect technical data from your device, including browser type, approximate location derived from IP address, and pages visited on our site. This helps us understand interest in services like ECU remapping, turbo calibration, or drivability improvements.

We collect information directly when you submit details through forms or communicate with us by email or phone. We may collect information automatically through cookies or similar tools that support site functionality and analytics. Cookies can help remember preferences and assess how content is used. You can manage cookie preferences through your browser settings. Some features might depend on cookies to operate as intended.

We use information to provide and improve services, respond to enquiries, schedule appointments, and share updates about availability or relevant developments. We may analyse aggregated trends to refine our processes, workshop scheduling, or technical documentation. When appropriate, we use de-identified data for internal reporting. Marketing communications are sent in line with your choices, and you can opt out using the instructions in the message.

Disclosure of information can occur with trusted service providers that support our operations, such as website hosting, analytics, or customer communication platforms. These parties are required to handle information carefully and only for authorised purposes. Where Australian or state authorities lawfully request information, we may disclose as required by applicable law. We do not sell personal information.

Storage and security measures are designed to reduce risks of unauthorised access, alteration, or loss. Safeguards include access controls, encryption where suitable, and routine reviews of our website environment. While *** method is entirely immune from compromise, we strive to maintain protections that are proportionate to the sensitivity of the information we hold.

Access and correction: You may request access to personal information we hold about you and request corrections where details are inaccurate or incomplete. We will respond within a reasonable timeframe and may require verification of identity before fulfilling such requests.

International transfers: Our tools and providers may operate in multiple regions. Where information is transferred outside Australia, we seek to ensure comparable safeguards and require recipients to protect information in line with this policy and relevant obligations.

Retention: We keep personal information only for as long as needed to provide services or meet legal requirements. When information is *** longer required, we take steps to delete or de-identify it.

Children: Our services are intended for adults and automotive owners or custodians. If you believe a child has provided personal information, please contact us so we can review and act appropriately.

Updates to this policy: We may update this policy over time to reflect changes in practices, technology, or legal requirements. The revised version will be posted on this page with an updated date. Your continued engagement after an update indicates that you have noted the current policy.

Contact: For privacy enquiries, requests, or feedback, reach us at Choicejourney@gmail.com or by phone at + (61) 42 968-37-15. Postal address: 27 Baker Street, Fitzroy VIC 3065, Australia.

Additional information: For service terms, warranty statements, and conditions of engagement, please review our Legal page. For details about cookies used on this site and your choices, see the cookie notice presented when you first visit and manage preferences in your browser.